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Updated at 2022-05-11refund policy
Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to HOSTMAFIYA.COM, that is responsible for your information under this Return & Refund Policy.

• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.

• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.

• Service: refers to the service provided by Host Mafiya as described in the relative terms (if available) and on this platform.

• Website: Host Mafiya’s site, which can be accessed via this URL: https://hostmafiya.com/

• You: a person or entity that is registered with Host Mafiya to use the Services.


Return & Refund Policy

Thanks for shopping at Host Mafiya. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

Thanks for shopping at Host Mafiya. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your item.

If you would like to return a product, the only way would be if you follow the below guidelines:

You can apply the refund request as per below conditions –

1. Monthly Hosting Package - If you purchased monthly hosting package then you can apply for refund within 7 working days after you made the purchase.

2. Half Year Hosting Package ( 6 Months Hosting Package ) - If you purchased Half Year Hosting Package then you can apply for refund within 15 days after you made the purchase.

3. Yearly Hosting Package - If you purchased Half Year Hosting Package then you can apply for refund within 29 days after you made the purchase.

4.Once you apply for the refund, our team needs 7 working days to check and process your refund. Holidays such as Saturdays, Sundays, and Indian government-approved festivals like Holi will not be counted as working days.

When our team processes your refund, it will be done either through bank transfer or a payment gateway. To process the refund, our team may ask you for some verification documents, such as a cancelled cheque, to ensure the refund is being provided to the correct person.


Exceptional Refunds During Purchases

We at Host Mafiya commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for technical defects with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via any method of Online payment, then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.


Exceptional Non Refund Terms

Our company believes in a fair usage policy to ensure that none of our customers face any issues, nor do their customers. We have conducted extensive research and mentioned the details below.

(1) For any unacceptable or inappropriate material as determined by Parent in its sole discretion, including but not limited to Topsites, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Image Hosting Scripts (similar to Photobucket or Tinypic), AutoSurf/PTC/PTS/PPC sites, IP Scanners, Bruteforce Programs/Scripts/Applications, Mail Bombers/Spam Scripts, Banner-Ad services (commercial banner ad rotation), File Dump/Mirror Scripts (similar to rapidshare), Commercial Audio Streaming (more than one or two streams), Escrow/Bank Debentures, High-Yield Interest Programs (HYIP) or Related Sites, Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme), Sale of any controlled substance without prior proof of appropriate permit(s), Prime Banks Programs, Lottery Sites, MUDs/RPGs/PPBGs, Hateful/Racist/Harassment oriented sites, Hacker focused sites/archives/programs, Sites promoting illegal activities, Forums and/or websites that distribute or link to warez/pirated/illegal content, Bank Debentures/Bank Debenture Trading Programs, Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com), Mailer Pro.

(2) Use over 25% of system resources, including but not limited to Memory, CPU, Disk, Network, and Bandwidth capacity, for longer than 90 seconds in any consecutive 6 hour period.

(3) Execute long-running, stand-alone, unattended server-side processes, bots or daemons.

(4) Run any type of web spiders or indexers.

(5) Run any software that interfaces with an IRC (Internet Relay Chat) network.

(6) Run, host, or store any P2P client, tracker, software, server, files, content or application, including bittorrent.

(7) Participate in any P2P or file-sharing networks.

(8) Use excessive resources which in the Parent's sole discretion result in damage or degradation to the performance, usage, other users, other orders, and any of Parent's services.

(9) Use the email service for sending or receiving unsolicited emails.

(10) Use the email service for sending or receiving emails through automated scripts hosted on your website. For sending out promotional emails, email campaigns, etc., we recommend using the Mailing Lists feature rather than using your email account. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the domain name.

(11) Sending mails to invalid recipient email addresses. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Frequent violation would lead to permanent suspension of the domain name.

(12) Sending mails from an email address that is not valid and which results in triple bounces would result in suspension of the user sending such mails. Frequent violation would lead to permanent suspension of the domain name.

(13) Send emails with malicious content. Such emails could be emanating from user(s) whose machine(s) are infected with a virus or malware and such activity could be happening without the user(s) knowledge or user(s) could be unknowingly sending out emails whose receivers may deem them as unsolicited.

(14) Run cron entries with intervals of less than 15 minutes.

(15) Engage in any activities related to purchase, sale or mining of currencies such as Bitcoin.

(16) You acknowledge and agree that you may not use our servers and your website as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities that threaten the stability of our network or will damage the systems of, or cause a disruption of internet services to, Hostmafiya.com, our customers, or third-parties. Server hacking or other perpetration of security breaches is prohibited and we reserve the right to remove sites containing information about hacking or links to such information. Use of your website as an anonymous gateway is prohibited. We prohibit the use of software or scripts run on our servers that cause the server to load beyond a reasonable level, as determined by us. You agree that we reserve the right to remove your website temporarily or permanently from our servers if you are in violation of this Agreement and/or there are activities that threaten the stability of our network. You acknowledge and agree that all websites associated with your hosting account may be removed if one website is in violation of this Agreement. You further acknowledge and agree that we reserves the right to scan your hosted account for malicious content (e.g., malware), and that, in the event any such content is discovered, it may be removed by HostMafiya.com discretion for security purposes.

(17) All the Third Party Softwares (like: Control panels, Website Builders etc.) provided with the service may subject to the availability and changes by the parent Company. If parent company make any changes in thier product or pricing we reserve the right to change or discontinue that particular software.

We prohibit the running of a public recursive DNS service on any of our servers. All recursive DNS servers must be secured to allow only internal network access or a limited set of IP addresses. We actively scan for the presence of public DNS services and reserve the right to remove any servers from the network that violate this restriction.

In case of vialoations there will not be any refund procesed weather your account falls in Money Back Gaurantee Period or not.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.


Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.


Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email: support@hostmafiya.in, contact@hostmafiya.in

Via Phone Number: 8800488481

Via this Link: https://hostmafiya.com/